Want to know a secret? Customer retention is much more critical to your company’s success than customer acquisition.
In fact, Frederick Reichheld of Bain & Company found that as little as a 5% increase in customer retention can increase company revenue by as much as 25–95%.
The U.S. Departments of Transportation and Energy have announced $325 million in new investments going toward improving electric vehicle (EV) charger reliability and cutting costs in the industry. In a press release shared on Friday, the White House announced three programs to repair and replace existing, non-operational chargers across the country, to reduce costs for … Read more
Listen to this story.Enjoy more audio and podcasts on iOS or Android. Your browser does not support the <audio> element. Foreign acquisitions by Chinese buyers have a lousy reputation. The takeover of PizzaExpress, a British restaurant chain, by Hony Capital, a Chinese private-equity firm, ended up in restructuring. Financial collapse forced HNA, a Chinese conglomerate, … Read more
When I started my content creation journey, one of my friends said over brunch, “Erica is officially in her influencer era.” I love it when my friends inflate my ego, so I let the comment slide and raised a glass to celebrate my first YouTube video.
Tesla Full Self-Driving (FSD)version 12.12 is rolling out to customers. The new update promises significant progress for Tesla’s self-driving software. According to the release notes of Tesla FSD v. 12.12: “FSD Beta v12 upgrades the city streets’ driving stack to a single end-to-end neural network trained on millions of video clips, replacing over 300k lines … Read more
Listen to this story.Enjoy more audio and podcasts on iOS or Android. Your browser does not support the <audio> element. Tech dealmakers had a quiet 2023. S&P Global, a financial-data firm, reckons that total spending on technology mergers and acquisitions reached its lowest level in a decade. Big tech mostly sat on the sidelines, as … Read more
Stellantis recently unveiled its STLA Large platform, which will launch with Jeep and Dodge battery electric vehicles (BEV). The STLA large is a native BEV platform designed for 400-volt and 800-volt electric architectures. It has three-in-one electric drive modules (EDMs) that consist of the motor, power inverter, and gear reduction, which can configured for front-wheel-drive … Read more
Listen to this story.Enjoy more audio and podcasts on iOS or Android. Your browser does not support the <audio> element. The global economy is on the cusp of an “infrastructure revolution”, if Larry Fink is to be believed. The boss of BlackRock, the world’s largest asset manager, made the modest prediction shortly after announcing on … Read more
Ah, quarter one. It’s a time when many of us reflect on the last year, make new bets, and refresh our playbooks. If the fourth quarter is about finishing strong, then the first quarter is about starting smart.
